Samsung Upgrades Their Customer Experience at the Flagship Store Gio Sarmiento February 1, 2019 Analog, Events Samsung Electronics Philippines Corporation (SEPCO) recently launched its redesigned flagship store at SM Megamall, showcasing their new global design standards to elevate in-store experiences. With interactive zones and state-of-the-art displays, the retail space allows visitors to interact with the Samsung brand and its products in new ways. The largest Samsung store in the Philippines combines sleek aesthetics and cutting-edge technology to deliver the ultimate Galaxy experience. What most people will notice at the front is their Newness Table, designed to showcase the latest Samsung innovations. The U-shaped Center Bars are designed to facilitate the interactions with customers about the devices on display. Digital screens replace product information cards for smartphones and tablets. There are also the Accessory Walls, to showcase their latest accessories and cases and sleek wooden tables, free for visitors to view and touch. Also exclusive to the flagship stores is the Gear Table, a dedicated hands-on station featuring the entire line of Gear S watches and straps. Experience hubs provide access to a diverse range of Samsung devices. Guests can immerse themselves in virtual worlds with the Samsung Gear VR at the 4D VR lounge, while audiophiles can tune in to crystal-clear beats at the Music section, equipped with speakers and headsets from JBL and Harman Kardon. The Gaming corner takes players at the heart of exciting action with the Curved Gaming Monitors and TVs. Finally, the cameras of the Galaxy S9 & S9+ and Galaxy Note9 take center stage at the photo booth, where users can make their own AR Emojis and try out the Connected Bluetooth S Pen. The new Samsung Flagship Store also has a team of customer service representatives, equipped and ready to answer any questions their clients may have about their products. Experience Lounges with Consumer Learning Programs are also available for those who want to relax while knowing more about the products. “Samsung as a brand has always been known to consistently redefine the new normal and to go beyond expectations. Over the years, our mobile phones have set the benchmark for what the consumers need and want. The new store design heralds a new chapter in Samsung retail, enabling customers to engage with our brand and products in new ways.” – James Jung, President of Samsung Philippines. The Samsung Flagship Store is located at 4/F CyberZone, Building B, SM Megamall. If you would like to know more you can visit their website.