Whether you are buying a charging cable or a power bank, Promate makes everything worry free for its customers from shopping until after sales service.

Every Promate product carries a two-year International Warranty. This means that you can have your defective item replaced anywhere in the world where Promate is available. The warranty does not cover damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.

The warranty is also void if the item has been damaged by accident, negligence of persons other than authorized Promate sales or services agents, unauthorized service or other factors not due to defects in materials or workmanship.

You may purchase Promate products from physical stores and online channels.

Promate products are available at the brand’s website. The site offers worldwide shipping, world class customer support and free delivery on all orders over 1,000 php.

It accepts payments made via PayPal, major credit cards, 7-Eleven over the counter, Bayad Centers, Remittance Centers, Globe GCash and DragonPay.

Promate is also available at Lazada via its flagship store. The Promate Lazada flagship store also offers free delivery for orders worth Php1,000 and exclusive discounts and clearance sales. Modes of payment are Lazada Wallet, major credit cards and GCash. This August, Lazada shoppers can enjoy 100 php off for every 1,000 php one-time purchase.

You may also get your Promate products from the following stores: Abenson, Abacus, AccentHub, All Home, AlMark Computer, AllWorld Computer, Avanza, BCG Bacolod, Complink Mktg, Concept Computer, Cubed Technologies, Denvers Computershoppe, Digital Interface, Electroworld, E-Central (Cebu), Fonestyle, In-Box, Infinity, Joneco, Machine & Computer Works, National Book Store, PCWorx, PCNet, Perfect Shot, Power Books Inc., Power Mac Center, SECC, Silicon Valley, Storm Technologies, TCA, The Loop, Thinking Tools Inc., Tomiko Mobile Shop, Ultrium and Villman Computer.

What sets Promate apart is its commitment to innovation. The brand is the worldwide leader in electronic and computing DMS (Design and Manufacturing Service) with extensive experience in product development and vertically integrated capabilities. The products are designed by a talented team of industrial designers and engineers, who also meticulously manage the technology to ensure that each item is of the highest quality.